Staffing and labour cost in grocery and supermarket chains.

Two in three paid hours came when customers did. The third is on the payroll too.

In stores we measured before implementation, only two in three paid hours came when customers were in. Proplanum builds shifts around till transactions hour by hour, your team clocks in and out, and all stores sit side by side during the month. You see overtime before it reaches the payroll.

On the call we compare staffing and footfall on your own numbers, store by store.

A store manager checks a tablet in an aisle while two employees stock the shelves

Staffing against footfall in one store, one day. Illustration, no account data.

21 days, no card with account manager Start: schedule. Premium: footfall staffing from $3.50 per employeePricing

This is how chain owners and directors describe their stores before we talk.

  1. 1

    I find out how many hours people really worked from the payroll, when nothing can be changed any more.

  2. 2

    Labour cost in one store is a few points higher than in another, and nobody can tell me why.

  3. 3

    In the budget, labour cost is a percentage of sales. I cannot see which stores lose margin on empty shifts and which lose sales because nobody is free at the peak.

These are the problems we hear about before implementation.

Store footfall changes by the hour and by the day, and Saturday carries much of the week. This page is written for that rhythm.

A few stores, from two to ten.

Clock-ins and clock-outs come from the app or the kiosk, and planned and worked hours sit side by side during the month. Till data does not come into it here.

For a few stores

A dozen to several dozen stores.

Labour cost, plan, hours and overtime side by side for all stores, without calling the managers.

Book a 30-minute call

A nationwide chain.

Sales from each hour next to staffing in the same hour, store by store and region by region.

Regional pilot: one quarter, then a decision

One or two people on a shift? Then we talk about something else: the schedule on the phone, swaps and actual hours. For a single store

Your payroll system counts hours after the month closes. Here you see them earlier, store by store. fromStart, actuals from Biznes

  • Before the fact: a ready schedule from your staffing rules; the manager corrects and publishes it. Automatic scheduling from your staffing rules is in Premium.
  • During the month: the plan sits next to hours worked in every store, and you see the overtime balance as it builds up.
  • After the fact: hours, absences and overtime go to the HR and payroll system you already use, without retyping.
  • We do not compete with Excel or replace the store manager. We take the scheduling off them; the decision stays theirs.
Integrations, security and API
  • Comarch Optima
  • R2Płatnik
  • enova365
  • Symfonia
  • Gratyfikant GT
  • Gratyfikant nexo
  • Wapro Gang
  • SAP
  • DATEV LODAS
  • ADP
  • ZUS e-ZLA
Hours go to nine HR and payroll systems used in Poland, with import instructions. Plus two-way ADP and electronic sick notes (e-ZLA) from ZUS, the Polish social insurance institution.

All stores side by side: plan, hours worked, overtime and cost per hour, during the month. fromPremium

  • Stores in rows. In the columns: planned and worked hours, absences, overtime at 50% and 100%, planned and actual cost, cost per hour.
  • You see which store and which day drives labour cost, without opening schedules or calling the manager.
  • A region sees its stores in one view, no visits needed. The board sees regions and the whole chain.
  • Hours come from clock-ins: an employee starts the shift in the app or at the kiosk in the back room, and a late start shows next to the plan the same day. Time tracking starts in the Biznes plan.

Store comparison and reportsTime tracking and kiosk

Comparison of four locations for one week: planned and worked hours in a chart and a table, below them plan completion, absences, overtime, planned and actual cost and cost per hour, with comparison to the previous period switched on
Stores side by side: planned and actual hours, overtime, cost per hour. Demo data. The app is available in English.

Sales from each hour next to staffing in the same hour, store by store. fromPremium

Staffing to footfall needs till data. The schedule, plan next to hours worked and payroll export work without any sales data.

  • Sales and transaction counts come from your tills or POS through an integration built for your systems as part of implementation, or by file import.
  • The demand forecast uses 16 weeks of history, trend and year-on-year comparison. Proplanum measures its own error.
  • Staffing rules turn transactions into people per shift, linearly or in steps, for each store and position. Tills, shop floor and stockroom have their own thresholds.
  • Saturday staffing comes from previous Saturdays' transactions, not the manager's memory.

Forecast, staffing rules and labour costBook a 30-minute call

Sales per hour worked up by more than a fifth in the busiest store and by a tenth across the chain, in three months.

Supermarket chain, till data.

The Staffing demand screen: three steps from till metrics through the work model to the calculated staffing, day by day
Staffing demand: three steps from till metrics to the number of people per hour. Demo data. The app is available in English.

Stores in one region, one quarter, then a decision, on your own numbers. fromPremium

  • We agree the success criteria before the start: how well staffing matches footfall, overtime, labour cost store by store.
  • The pilot runs next to your current system. You replace nothing; the rest of the chain works as before.
  • After the quarter we compare the region before and after, and you decide on the rest of the chain from numbers.
  • A dozen or so stores and no head office? Then the pilot covers two or three stores.
Regional pilot

The operations director, the owner and HR look at the same hours.

A cashier in a green apron scans shopping at a grocery till, a customer with a basket
A store manager shows a young sales assistant an empty weekly grid on a board in a bright back room with crates of vegetables
An HR officer at a desk with binders talks to an employee in a hi-vis vest in a bright office
Operations director and regional director

Sees staffing against footfall and all regional stores side by side.

  • staffing hour by hour next to transactions
  • regional store comparison in one view
  • staffing rules carried over to a new store
Store comparison and reports
Owner and CEO

Knows on Monday, not after payday, which store drives labour cost.

  • labour cost store by store during the month
  • overtime visible before it reaches the payroll
  • Proplanum schedules, the manager approves
Work schedule
HR and payroll

Gets hours ready for payroll, without retyping them from dozens of schedules.

  • working time records, edit history, print and export
  • overtime 50% and 100%, Sundays and public holidays, all automatic
  • payroll export, e-ZLA sick notes from ZUS
Labour Code and working time

Your team gets the app: schedule on the phone, leave requests and swaps without calling the manager. What your team will see

The employee file keeps each store team's medical examinations and health and safety training, with a reminder for the manager before expiry.

The schedule and hours for payroll are in every plan. Staffing to footfall from Premium.

Three steps; each includes the one before.

Start

from $3.50

  • schedule with publishing and team notifications
  • Labour Code rules, Sundays off counted
  • leave requests, shift swaps and open shifts
  • export to your HR and payroll system

Biznes

from $4

  • time tracking in the app and a kiosk in the back room
  • plan next to hours worked in every store
  • Summaries with overtime at 50% and 100%
  • tasks for a shift in the app
here: footfall staffing

Premium

from $4.50

  • demand-based staffing from till and POS data
  • automatic scheduling from your staffing rules
  • stores side by side: location comparison
  • team chat

Enterprise: nationwide chain, integrations with other systems, API, SLA, dedicated account manager. Quote after a call.Book a 30-minute call

Per employee per month, billed annually. Prices in US dollars (USD), excluding VAT. The employee file is an add-on to every plan at $0.50 a month per employee; once enabled, it covers all employees of the company. Over 200 employees: custom quote.

Compare plans

Results counted in stores, not companies.

Each number has a chain type and a period. No customer names.

  • about 9%lower labour cost with service levels maintained, in three months.Store chain.
  • Overtime lower by about a quarter in three months.Store chain. No till data.
  • 9 systemsfor HR and payroll used in Poland, with import instructions; plus two-way ADP and e-ZLA from ZUS.Product, September 2026.
  • 10 rulesof the Labour Code with your own thresholds, and a warning or block mode for the organisation.Product, September 2026.

The staffing-to-footfall result is under "Footfall and tills".

The owner of a store chain with a coffee in an office behind glass looks out at the shop floor and the team

Questions we hear before a pilot in a store chain.

We do not replace your HR and payroll system. We build the schedule before the fact, and when your team clocks in with Proplanum, the plan sits next to hours worked in every store during the month. We hand the result to the system you already use.

Yes. The schedule, plan next to hours worked, overtime and payroll export need no sales data. Staffing to footfall is a separate step for chains with till transactions. With a few stores we usually do not start there.

From your tills or POS: sales and transaction counts hour by hour, through an integration built for your systems as part of implementation. Until then, you load the data by file.

A ready schedule from the manager's staffing rules, and with till data also from transactions. The manager corrects and approves; nothing reaches the team without them. Automatic scheduling from your staffing rules is in Premium.

No. We set the staffing rules with them; Proplanum takes over the scheduling, not the decision. Swaps, leave and availability stop going through calls to the manager.

That is right, so for chains we suggest a regional pilot. Stores in one region, one quarter, criteria agreed before the start, a decision after the quarter. The pilot runs next to the system you already have.

Start costs $4 per employee per month, Biznes $4.50 and Premium $5, excluding VAT. Billed annually: $3.50, $4 and $4.50. For more than 200 employees we prepare a custom quote.

From a few days for one location to a few months for a large chain, depending on stores and integrations. On your side: chain structure, employee list and staffing rules. A remote start with an account manager and online training is included in the plan price. On-site days and in-store training are quoted separately, with the price agreed before the start. The till integration is built for your systems as part of implementation.

With a self-service start, data transfer is part of implementation included in your plan. Import from several systems is quoted with implementation. Our tools make it quick and keep your work running. You choose the date.

On the call we compare staffing and footfall in one store, hour by hour.

  1. Size and number of stores.You tell us how the chain works and where till data comes from.
  2. Staffing against footfall in one store.We show a peak day hour by hour.
  3. What implementation means on your side.Scope, time and who is needed.

A remote start with an account manager and online training is included in the plan price. On-site days and in-store training are quoted separately, with the price agreed before the start. The till integration is built for your systems as part of implementation. With a self-service start, data transfer is included in implementation; import from several systems is quoted with it.

Book a 30-minute call

A few stores? Start a 21-day trial, no card

Book a 30-minute call.

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